Individual Giving Jobs
Individual Giving Officer
£30,195 pro rata
30 hours per week
About us:
At Bluebell Wood Children’s Hospice we care for children and young adults with life-shortening and life-threatening conditions. Our support services are wide ranging and bespoke to each family including end of life treatment and care, respite short breaks, counselling, sibling support groups, music therapy, home visits and much much more.
It costs more than £5m each year to keep our doors open for families across South Yorkshire and beyond. We receive around 15% of our funding from government and the rest is sourced by our Income Generation team.
The role:
An exciting opportunity has arisen within the Income Generation team at Bluebell Wood and we are now on the lookout for an experienced fundraiser to join us and take on the responsibility of developing, implementing and delivering the hospice’s Individual Giving portfolio.
This is an area with a potential for significant growth over the next 1-3 years and beyond, and we are seeking a passionate and knowledgeable self-starter to steer the next chapter of our progress and development as our Individual Giving Fundraiser.
The successful candidate will oversee the delivery and administration of Bluebell Wood’s Individual Giving income streams (in memory, legacy and regular giving) and work with the Individual Giving Manager to plan and implement a strategy to increase income growth in this area.
The requirements:
Our direction of travel is to always be ambitious in our growth, therefore we are looking for somebody who is driven to continually improve and develop our income generation opportunities.
To fulfil the role effectively you will be a creative, compassionate, and detail-oriented person and able to work collaboratively with the team, recognising and practicing the importance of governance around this role.
You will have a proven record of achieving financial targets, experience of delivering thought-provoking campaigns to engage both current and new supporters and increase income.
In return, we can offer you a fantastic working environment and the following benefits:
· 33 days’ annual leave with the option to buy and sell
· Sick pay
· Health Care Cash Back Scheme
· Free counselling sessions
· Enhanced maternity pay
· Enhanced paternity pay
· Enhanced parental bereavement leave
· Compassionate leave
· Salary sacrifice scheme
· Training & Development
· Investment in your wellbeing
· Volunteering & shadowing days
· Free parking on main site
· Free drinks and subsidised meals
· Time off in lieu
· Uniform
· Eligible for NHS Blue Light Card
· Eligible for The Company Shop
At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.
We’re here to help every family who needs us make the most amazing memories
The client requests no contact from agencies or media sales.
Farm Africa is seeking a passionate and experienced fundraiser to lead our Individual Giving programme during a critical and exciting period for the organisation. As we enter the final stage of our organisational strategy, this is an exciting opportunity to engage new audiences and drive growth in our unrestricted income both on and offline.
Reporting to the Director of External Relations, this varied and hands-on role will lead on all aspects of Individual Giving, including supporter acquisition and retention, legacies, supporter care and database management.
You will be an inspiring leader with excellent communication skills. You will have a proven track record of leading a multi-functional team to deliver successful fundraising campaigns, specifically digital acquisition. You will have experience of managing complex budgets and delivering income targets of £1m+.
This is an exciting opportunity to make a real difference in a fast-moving organisation that strives to build a resilient rural Africa, where people and the environment thrive.
If this sounds like you, please get in touch!
If you are interested in this role and would like more information, or details of how to apply, please visit the jobs page of our website for details.
The client requests no contact from agencies or media sales.
Do you love looking for innovative ways of increasing income and maintaining strong supporter relationships? Do you want to use these skills within an organisation striving to bring wildlife back across Avon? If so, this could be the job for you...
Avon Wildlife Trust is looking for an Individual Giving Manager to grow unrestricted income to support our work through a balance of fundraising, membership and supporter recruitment activities, delivered alongside an excellent supporter experience that builds long-term supporter loyalty.
This role would suit a fundraiser who enjoys working in a friendly, dynamic environment where they can shape both recruitment and retention activities and bring significant impact to benefit local wildlife.
The successful candidate is likely to enjoy variety and be comfortable working with their team to organise and analyse data; develop copy and creative; and to deliver results and continuous development.
They will be skilled in planning and prioritising competing demands on their time in an environment which spans thorough attention to detail with the ability to step back and see the bigger picture.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
About the role
This is a new role for Clatterbridge Cancer Charity as we look to expand our successful Individual Giving & Lottery programmes.
The post holder will deliver quality fundraising campaigns, including Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes acquisition, retention and stewardship of individual donors and lottery players to achieve a sustainable increase in income for Clatterbridge Cancer Charity.
You’ll have strong commercial knowledge, with the ability to apply this to the Charity sector; adding value to our existing fundraising activities and impact reporting.
As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and a knowledge of data-driven marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, they will be instrumental to the success of Individual Giving during an exciting period of growth for Clatterbridge Cancer Charity.
About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.
Please include a Cover Letter, alongside your CV with your application, detailing how you meet the criteria set out in the Person Specification.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington, Lichfield (Hybrid options available)
Hours
Full time 37.5 (Flexible for the right candidate)
Annual salary
£43,500 to £50,000 depending on experience
Review Date
25/04/2024
Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.
To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.
To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.
Knowledge and experience
Essential
·Experience of working in third sector
·Experience in a communications and marketing role
·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting
·Track record of successfully managing and developing relationships with individual supporters, customers or clients.
·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.
·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
·Experience of and resilience to meeting targets and KPIs.
·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines
·Experience of working with data for marketing and analysis purposes
·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
·Experience of project management, including budget setting and management.
·Experience using Donorflex or a similar CRM database.
·Experience of working with volunteers
Desirable
·Management experience
·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.
·Experience of running a small or large scale Lottery to include day to day financial management.
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Ability to show resilience in challenging situations.
·Ability to understand when issues need escalation.
·Ability to work effectively as part of a team.
·Ability to maintain confidentiality.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.
Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.
The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.
Key Responsibilities:
· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
· Champion best practice and stewardship with individual supporters
· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
· Co-ordinate all communications and messaging targeted at existing supporters
· Measure performance against campaigns and appeals
· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey
· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities
· Ensure that CRM data is used effectively across the charity
· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
· Support data benchmarking, prospect research and audits as required
· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual giving, core fundraising activity
· Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
· Regularly report back to the Director of Income Generation on plans and activities
· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
· Identify and develop key audience segments, in conjunction with the marketing team
· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing
· Develop peer networks across the sector
· Responsible for budget management and financial approvals
· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets
Research & Service Development
· Identify individual giving trends and use this knowledge to continually develop new products for the charity
· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law
· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole
Information Management
· Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges
· Create regular and detailed reports to monitor individual giving performance against campaigns and targets
· Support the maintenance of the database to ensure records are updated, procured and implemented.
Personal and People Development
· Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.
· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.
· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.
Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Havens hospices are headhunting for a Individual Giving Manager responsible for development, planning and delivery of giving strategies ensuring new donors are acquired and retained also ensuring donors are stewarded with effective donor pathways to maximise income and lifetime value. Additionally, to work closely with all fundraising colleagues to maximise our more sustainable streams of income and to progress all donors and supporters towards legacy giving.
About us
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
Job description
- To work closely with the Head of Fundraising and Deputy Head of Fundraising to contribute to the development of strategy, budgets and plans across the department.
- To be collectively responsible with other Fundraising Managers for progress against strategy, budgets and plans.
- To proactively develop a culture of collaborative working in the department by effectively leading and managing a number of key fundraising projects.
- To ensure an informed Direct Mail program is delivered, maximising income through effective data segmentation, use of emotive case studies, powerful propositions and asks and appropriate donor pathways.
- To develop and lead a new approach for legacy fundraising, integrating the pathways to pledging a gift in a will through from first engagement with the charity and beyond.
- There is an option for this role to be 30 – 37.5 hour per week, rather than just full time.
We value diversity and welcome applications from all sections of the community.
Apply now!
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families.
The client requests no contact from agencies or media sales.
Full-time, permanent contract, 35 hours per week.
Salary: £38,000 - £40,000 per annum, dependent on experience.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. Too many teenagers miss out on the opportunities to play and share music together—and the resulting boost in confidence and life skills development—simply because of where they live or their family's financial situation. With our Orchestra and free projects and activities across the UK, we are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.
We are searching for a dedicated Individual Giving Manager to join our dynamic team at a time of significant growth and ambition. Line managing two Individual Giving Coordinators, this pivotal role will manage donor acquisition and stewardship campaigns as part of a successful and established programme, alongside helping to diversify income streams.
The ideal candidate will be confident in the theory and practice of direct marketing, with experience of managing Individual Giving campaigns. You will be highly organised with exceptional attention to detail. You will be confident in developing excellent donor experiences, whether through written communications or in-person interactions. Excellent relationship-building skills and a passion for championing teenagers and young people are essential.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.
For more information and to apply, please visit our website.
The deadline for applications is 10am on Wednesday 8 May 2024.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.
You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.
About Helen Arkell Dyslexia Charity
We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds.
Main duties and responsibilities
· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.
· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.
· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.
· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.
· Prepare regular reports and analysis on individual giving performance.
· Contribute to the development and implementation of a comprehensive individual giving strategy.
· Ensure activities are delivered to budget and performance effectively tracked.
· Provide a monthly report to the Head of Fundraising
· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.
· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.
· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.
· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.
Ideal skills and experience:
· Experience in generating income from all or one or two of the following: individual, community and events fundraising.
· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.
· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.
· Strong data management and analysis skills
· Good knowledge of current data protection/GDPR regulation.
· Good working knowledge of CRM databases and how to utilise to steward supporters.
· Good level of administrative and organisational competency
· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)
·Previous experience working in a charity/non-profit
· Willingness to attend events and meetings etc, for which expenses will be paid.
Personal qualities
· Compatibility with the charity’s values, including professionalism and flair with the personal touch
· Commitment to the charity’s aims
· High level of personal integrity and commitment, with a can-do attitude
· Able to work on own initiative
· Good interpersonal qualities and ability to work well within the wider team
· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)
· Excellent time management and organisational skills, able to manage multiple projects simultaneously
· Attention to detail
How to apply
To express an interest in the role, please review our Application Pack and submit the following:
1. A comprehensive CV
2. A supporting statement (maximum 2 pages of A4)
3. Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.
Closing date for applications: 5pm on Wednesday 8th May 2024
First interviews: Tuesday 14th and 16th May 2024
Thank you so much for your interest in working for us and we look forward to receiving your application.
The client requests no contact from agencies or media sales.
We have an opportunity for an Individual Giving Assistant to join our Individual Giving team, working within the acquisition sub-team. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £26,796 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
It’s an exciting time to be joining the award-winning Cats Protection Individual Giving team. We have a new strategy, a new structure and lots of opportunities to shine! The team is responsible for Acquiring new supporters for the charity, retaining the quarter of a million or so people that support us already – and raising over £20 million. Due to expansion of the team, a number of new roles have become available working remotely or from or offices at the National Cat Adoption Centre in Sussex. It’s fast-paced, thought provoking and varied work on a range of income generation products and channels.
Responsibilities of our Individual Giving Assistant:
The Acquistion & Retention teams, which make up the Individual Giving team, work together to maxmise the long-term return on investment for individual donors. In this varied role, you will play a key part in delivering the charity’s Individual Giving programme from concept to delivery, ensuring communications are delivered on time, to the agreed audience, within budget and to the highest quality. You will support in managing relationships with various external agencies, ensuring Cats Protection receives the best possible service. You will also liaise with a number of internal departments to ensure they are briefed on Individual Giving Activity.
What we’re looking for in our Individual Giving Assistant:
- Experience of assisting with the organisation of projects/activities or schedules
- Confident communicator with excellent interpersonal skills and the ability to communicate effectively – orally and in writing - with a wide range of individuals
- Good organisational skills and an ability to meet deadlines
- An understanding of the principles of Data Protection
What we can offer you:
- salary of up to £26,796 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Individual Giving Assistant and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.
Closing date: 29th April 2024
Virtual interview date: 9th & 10th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Prostate Cancer Research
Location: Holborn, London. Hybrid working.
Salary: £53,000
Contract: Permanent, full-time hours.
Prostate Cancer Research is seeking a Head of Individual Giving to oversee their individual donor, legacy and in memory income streams, currently raising approximately £800k per annum.
Prostate Cancer Research aims to develop and deliver breakthrough medicines and treatments to achieve a world where people are free from the impact of prostate cancer. The charity believes that it is only through research that we can build a future in which no family will have to fear losing a loved one to prostate cancer. In the last four years the charity has expanded the amount of research it funds by four times.
This is a newly created role to increase the impact of the fundraising strategy, lead on its implementation and set the foundations for the future growth in an area of fundraising where the charity believes there is huge potential. It’s also an exciting opportunity to take the results of a current strategic review on individual giving and take the insight and tools gathered to build the individual giving programme and develop a strategy for people, products and campaigns to grow income.
The charity is seeking a professional with a great understanding and track record of success in individual giving and who is keen to explore new audiences and innovative approaches. You will have experience in executing acquisition, retention and growth strategies and of achieving significant income growth through individual donations, in memory and legacy income streams. You will also have strong leadership skills and the ability to collaborate across teams to maximise new opportunities and help the charity achieves its organisational goals. Finally, you will have a firm belief in the work that Prostate Cancer Research carry out.
CLOSING DATE: Monday 29th April, 9am GMT.
Join Our Team!
Are you passionate about making a difference in the lives of those in need? Do you thrive in a collaborative environment where your leadership skills can shine? If so, we have the perfect opportunity for you!
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
Job Purpose
We are seeking an experienced candidate with a great understanding and knowledge of individual giving and stewarding supporters, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
As the Individual Giving Manager at our esteemed Charity Hospice, you will play a pivotal role in overseeing our Individual Giving, In Memory, Lottery, and Legacy income streams. Your primary focus will be on achieving retention and growth for these vital areas of fundraising, all while leading a dedicated team.
You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.
In return St Luke’s Hospice offer the following benefits:
26 days annual leave plus bank holidays (increases with service)
Hospice pension 3% employee contribution and 6% employer contribution
Subsidised onsite meals
Access to our 24hr employee assistance programme
Free onsite parking
Access to the NHS Blue Light Card
Work from Home Opportunities (in line with team needs)
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.
This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.
You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.
This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.
The ideal candidate will have experience of:
- Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
- Using databases to inform Individual Giving campaigns
- Managing and delivering budgets and working with agencies
- Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.
This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.
This is a hybrid role requiring 50% time in their Central London Office.
Benefits include;
- 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
- Enhanced maternity & parental leave pay
- Pension scheme - Contribution rate is 4% employer and 4% employee.
- Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
- Continuous career development and training
This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Full Time (37.5 hours Monday to Friday) | Fixed Term Contract 12 months | up to £40,256 per annum plus benefits | Location: Hybrid basis (Bath)
We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We’re also proud to have a committed, highly engaged workforce, as shown by our 92% employee engagement rating, which puts us comfortably in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.
In this exciting role, you’ll optimise and develop our supporter and member retention programmes. Reporting to the Head of Supporter Engagement, you’ll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value. You’ll work closely with the Acquisition Manager as required and will manage a team of five.
You’ll plan and execute individual giving campaigns, manage and develop our membership programme, and carry out legacy marketing, supporter stewardship both on and offline.
Do you have experience in developing and managing a range of direct marketing/fundraising channels and campaigns?
Are you highly numerate and able to set and manage business plans and budgets, and analyse and interpret campaign results?
Do you have experience of using CRM databases and using data to provide audience insight?
Have you got excellent communication and interpersonal skills and the ability to build effective relationships?
We’re looking for an innovative, highly organised, self-starter, with the ability to plan and deliver campaigns in a timely manner. You will have strong attention to detail and be able to manage multiple projects whilst working to tight deadlines.
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
Location - You would benefit from the flexibility to work on a hybrid basis attending our central Bath office at least 20% of your time each month.
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement, demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
Want to know more? For more details on this exciting role, please download the job description. The closing date is Thursday 16 May 2024 (9am).
REF-213 653
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known health charity to support the recruitment of a new Individual Giving Manager (Retention & Development) on a 3-6 Month Contract.
What’s on offer:
- Salary/Day Rate: £177.78 - £200 per day PAYE (£158.10 base + £19.68 holiday pay - £177.87 base + £22.13 holiday pay
- Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
- Managing a team of 3
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.
Key responsibilities include:
- Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
- Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
- Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
- Experience of Individual Giving retention and acquisition programmes
- Experience of line management
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.